Support
Contact Support
Need help with MySkin+? We're here to assist you! Use the form below to send us a message and we'll get back to you as soon as possible.
What to Include in Your Message
- Detailed description of the issue or question
- Steps to reproduce the problem (if applicable)
- Device information: iPhone/Android, iOS/Android version, app version
- Error messages (if any) - please copy the exact text
- When the issue occurred (date and time)
Response Time
We typically respond to support requests within 24-48 hours during business days. For urgent issues, please include "URGENT" in your subject line.
Privacy
Your support request will be handled confidentially. We may use your information to improve our service, but we will never share your personal details with third parties without your consent.